Return Center

Need to return or exchange something? Here is exactly how it works.

Start a return

• Email contact@augustinholy.com.
• Include your order number, the items you are returning, and the reason.
• We reply with the return address and instructions. Please wait for these before sending anything.

How long you have

You have 14 days from receiving your order to tell us you want to cancel, and a further 14 days to send the items back. Full details are in our Refund and Returns Policy.

When will I get my refund?

We refund to your original payment method within 14 days of receiving the returned items. Your bank may take a few extra days to show it.

Something arrived damaged or wrong

Contact us with your order number and a photo of the problem. If the item is faulty, damaged or not what you ordered, we cover the return shipping and you get a replacement or a full refund.