Track Order

You can follow your order in two ways.

If you have an account

Sign in and open My Account → Orders. Every order you have placed is listed there with its current status.

If you checked out as a guest

Your order confirmation email contains your order number and, once the parcel has been dispatched, a tracking link. If you cannot find that email, check your spam folder, or email us at contact@augustinholy.com with the name and email address used for the order and we will send the details again.

Order statuses

• Processing – payment received, the order is being prepared.
• Completed – the order has been dispatched. Tracking is sent by email.
• On hold – we are waiting for payment or checking something with the order.
• Cancelled or Refunded – the order was cancelled or money has been returned to you.